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Managing Risk: the Disaster Plan.
A very important factor in any business is how you manage risk – yet it is a
factor that is often ignored by home businesses.
You have to realise that any time you start a business, you are taking the risk
that the business might fail. What experienced people do is shield themselves
from risk at every opportunity, to make sure that they can keep a business going
for months on the brink of disaster, and wind it down gracefully if it really
has to go under.
You need to have a plan for what you’re going to do if your business looks like
it’s going bankrupt. Are you going to borrow more money, if you can? Sell your
car? Raise prices? Get rid of staff? Done right, you should have a good package
of ‘rescue measures’ that really do have a chance of rescuing the business.
Borrowing.
If you need to borrow more to keep your business afloat, take great pains to
avoid looking desperate. Act like your business is moderately successful but
needs more investment, and you’re far more likely to succeed in getting more
funding.
Bye-Bye Staff.
This is a bad idea, but not always a terrible one. In a home business, you
presumably only take on staff because you have enough business to cover it,
don’t you? So it makes perfect sense to get rid of the staff when things start
to go wrong and go back to doing it all yourself.
Price Hike.
When your business is in trouble, there are few things guaranteed to destroy it
faster than a price rise. Just don’t do it, however tempting it might be – cut
costs instead. If you absolutely must raise prices, do it by scaling back what
you get for your money in each of your price ranges, without actually raising
the prices.
I know of a struggling bus company that kept its fares the same for years but
gradually started to run fewer buses and send them all over town, making
journeys take longer. People reacted a little badly to the longer journeys, but
it was nowhere near the scandal that there would have been if prices had risen.
Keep Staff Pay Aside.
Whatever you do, make sure to keep staff pay separate from the other business
finances, and pay it out immediately if the business looks to be heading for
trouble with its creditors. It is far better to be paying your staff on the last
day than to be giving all that money to the creditors. Leaving staff unpaid will
destroy your reputation, not to mention hurting a lot of innocent people.
The ‘Closing Down’ Sale.
If you plan it well, your last day in business might not be so bad. Just make
sure everyone knows that you’re closing down for real, but still price
everything ever-so-slightly above cost. In this way, you can avoid the drastic
loss-making ‘Everything Must Go!’ mentality, and come out of your business the
same way as you would if you’d decided to shut it down that day for some other
reason.
Selling Your Business On.
If you’re shrewd about it, you might be able to keep your business going long
enough to sell it to someone who could turn it around. There’s nothing dishonest
about this route – it’s the one most big companies take if things start to go
wrong. You might even find that one of your competitors is willing to buy, even
if only for your established customer base.
It’s Up to You.
Disaster plans are very personal, and they depend a lot on how much risk you’re
willing to put on yourself. If you do things the sensible way, then you’ll go as
far as you can to avoid selling or borrowing against any of your own assets just
to keep a business afloat. On the other hand, if you’re really determined and a
bit of a risk-taker, putting some things of your own at stake might buy you
enough time to recover from whatever hit your business.
It’s a little like playing poker: are you going to be the guy who walks away and
leaves his money on the table, or are you going to throw your car or house keys
onto the table and raise the stakes? That’s risk management for you.
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