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Business Continuity Certification Article

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Data Recovery Service

If you have lost, or are unable to access, data due to a virus or computer crash, then probably your best and most affordable option is to try to use data recovery software.
Sometimes however this is just not a powerful enough solution, or is inappropriate for the type of loss that your computer or hard drive has suffered.
Then probably your only option, if you're not a computer whiz yourself, is to look for a good data recovery service.

A reputable data recovery service will very often offer a free assessment. In general you should not have to make an upfront payment for a company to assess the drive and tell you the options available to you for the recovery of your data. Although if it is a much more complex problem than you may have to pay for an assessment.

Although you will want to get the work in progress as quickly as possible it is not always a good idea to go for the first data recovery service that you see.
Some data recovery services are much more expensive than others and do not necessarily offer a better service, but if you can get a good recommendation, then this is probably the best way to go.

Make sure that the data recovery service gives you a quote before they start work. You do not want to be worrying about the cost of the work as well as the potential loss of your data.
A good data recovery service should be able to give you fairly firm quotes when they have assessed the hard drive and are able to see the work that needs to be done.

You may get two different prices from the data recovery service. This depends on whether the fault with the drive is a physical problem or a logical problem.
This is not unusual, as the company cannot always know exactly what they will find when undergoing the process of data recovery, and physical data recovery is a much higher cost operation.

Make sure, if you have two quotes from the data recovery service that it is for the two different procedures and not just a rough guess at what the costs may go up to in the end.

When you first contact the data recovery service, make sure that you give them as much information as possible about the drive, any applications that you were running and the type of setup and operating system that was being used, when the data was lost. Especially if you are contacting them by e-mail, this can save a lot of time and allow them to get you a quote and start your data recovery as soon as possible.

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